5 Reasons Why Website Accessibility Matters

several hands holding up a sign with the inscription "accessible"

People with disabilities can use websites and web tools when they are properly designed. Despite this, many sites and tools are built with accessibility barriers that make them difficult or impossible for some people to use.

The burden of making the web accessible rests on everyone. Web accessibility benefits individuals, businesses, and society as a whole.

Despite major differences in hardware, software, language, location, and ability, the web is designed to work for anyone. This means that the web is accessible to people with a wide range of hearing, movement, sight, and cognitive abilities.

The web eliminates many barriers to communication and interaction that many people face in the physical world, so the impact of disability is drastically changed on the web. Badly designed websites, applications, technologies, or tools, however, can create barriers that prevent others from using the web.

What is Web Accessibility?

Web accessibility is a term that describes the way websites, authoring tools, and web technologies are designed and developed so that people with disabilities can use them.

Web accessibility doesn’t only benefit people with disabilities. It also benefits people without disabilities, for example:

  • People with “situational limitations” such as in bright sunlight or in an environment where they cannot listen to audio on their phones such as in a crowded concert
  • Older people with age-related ability decline
  • Someone with “temporary disabilities” such as a sprained wrist or lost glasses
  • People  who have limited bandwidth
  • Individuals using mobile phones, smartwatches & TVs, and other devices with small screens, or varied input modes.

In this article, I explore various reasons why web accessibility matters; for better businesses, society, and technology

1. Web Accessibility Provides Equal Access to Opportunities

For people with different abilities to have equal access and equal opportunities on the web, it must be accessible. Access to information and communications technologies, including the web, is defined as a basic human right in the United Nations Convention on the Rights of Persons with Disabilities (UN CRPD).

For many people with disabilities, the Web offers unprecedented access to information and interaction. Meaning that the accessibility barriers for audio and visual media can be much more easily overcome by using web technologies.

Web accessibility supports social inclusion for people with disabilities as well as others, such as; older people, people in rural areas, and people with low bandwidths.

2. It Promotes Usability

The inclusion of accessibility in website content design also improves usability, and often results in a more intuitive user experience. Accessible online content is likely to be more user-friendly for everyone. Accessible design can benefit people without disabilities too, especially if they are in limiting situations such as:


  • Using the keyboard to navigate a website when the mouse is not working
  • Adjusting screen brightness to suit the level of light in the environment
  • Reading a transcript of an audio or video presentation to reinforce the information learned.

3. It Promotes Inclusion

In a world that is increasingly diverse by the day, it’d be retrogressive to not be mindful of people with disabilities. Making your website accessible is simply the right thing to do. By doing that, you’ll enable people with disabilities to participate in and enjoy the experience of what you have to offer.

4. It’s Required The Law

There are many federal and state laws that require both public and private companies and institutions to make their electronic and web content accessible to people with disabilities. Violating these laws can result in heavy financial implications due to lawsuits and fines. A number of notable companies have been sued for failure to make their web content accessible. 

Netflix, Hulu, and Amazon are a few of the big names that have been hit by accessibility lawsuits. The ADA and Section 508 are  U.S accessibility laws governing web accessibility. Even though they do not outrightly quote the WCAG standards for web accessibility reference, courts have been known to refer to the WCAG.

So if you want to make your website accessible, the WCAG standards are a great place to start.

5. There’s a Business Case for Web Accessibility

User satisfaction can be improved with accessible design, especially in a variety of situations, across different devices, and for older users. Enhancing your brand image, driving innovation, and expanding your market reach are just a few benefits of accessibility.

The global market of people with disabilities is over 1 billion people with a spending power of more than $6 trillion.

Additionally, accessible websites have better SEO. In other words, accessible websites are ranked higher and appear near the top of search engine results such as Google, Yahoo, or Bing. Furthermore, building an accessible, standards-compliant website at the outset will be less expensive than redesigning it from scratch later.

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