Free Sample Template of a Detailed Accessibility Statement

Accessibility Statement for Simple Hotel

Updated date: 07/10/2023

SimpleHotel Inc. is committed to ensuring accessible experience for everyone.

In today’s digital age, the internet serves as the largest source of free information for all users, including those with disabilities. At Simple Hotel, we place great importance on providing equal access to our website’s information and improving the browsing experience for individuals with disabilities. We strive to ensure our digital services are accessible, investing significant resources to facilitate easier website usage for everyone, based on the belief that every person deserves to live with equality, dignity, comfort, and independence.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Simple Hotel is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard. To achieve this, we take the following measures:

  • Scheduled Evaluations: Our team conducts comprehensive accessibility evaluations of our website at regular intervals. These evaluations occur monthly to catch and address any new issues as our site evolves and updates.
  • Diverse User Testing: We involve users with various disabilities in our testing process to gather feedback on the website’s usability. This includes individuals who rely on screen readers, keyboard-only navigation, and other assistive technologies, ensuring our website is user-friendly for all.
  • Use of Assistive Technologies: We test our website’s accessibility with different screen readers and assistive technologies to ensure it is usable for people with visual impairments or other disabilities. Examples of technologies we test with include NVDA (NonVisual Desktop Access) and JAWS (Job Access With Speech).
  • Professional Audits: In addition to our internal testing, we engage with accessibility experts to perform annual audits of our website. These professionals use the latest tools and standards to provide an in-depth analysis of our accessibility compliance.
  • Automated Testing Tools: We use a variety of automated testing tools to scan our website for accessibility issues. These tools help us identify areas for improvement that might not be caught through manual testing alone.
  • Training and Awareness: Our development team receives ongoing training in accessibility standards and best practices. This ensures that new content and features are designed with accessibility in mind from the start.
  • Continuous Improvement: We continually seek ways to improve our website’s accessibility. This includes keeping up-to-date with the latest accessibility standards and technologies.

Limitations (and Alternatives)

While we strive to make our website fully accessible to all users, there are currently some areas that do not meet our desired level of accessibility:

  • PDF Documents: Some of our PDF documents may not be fully accessible to screen reader software. These documents were created before our current accessibility standards were implemented: We are in the process of converting these documents into accessible HTML pages and expect to complete this by [Date].
  • Video Content: Not all video content has captions or audio descriptions. Our older videos were produced without these accessibility features. We are working to add captions and audio descriptions to all existing videos and will ensure all future videos include these from the outset.

Physical Accessibility Arrangements at Simple Hotel

*Due to ongoing renovations, our main entrance may be temporarily inaccessible. We’ve arranged for a temporary accessible entrance at the rear of the hotel to ensure all guests can enter and exit the premises comfortably and without inconvenience. 

  • Disabled parking is located near the entrance to the hotel lobby at the front entrance. Additionally, there are accessible parking spaces near the accessible guest rooms.
  • The hotel lobby features a hearing loop at the reception desk, enabling wireless connection to hearing aids.
  • Wide paths and ramps from the lobby lead to the guest rooms, spa complex, pool, and hotel restaurant.
  • Transition curbs between roads and sidewalks are highlighted for accessibility to visually impaired individuals.
  • The hotel offers four accessible guest rooms, including deluxe and mini-suite types.
  • Accessible rooms feature: armrests in chairs, accessible-height closets, sinks and mirrors, showers with safety handles, toilets with support rails, and movable beds and dressers to widen access space.

In the “Synergy Spa” Complex

  • Accessible parking adjacent to the spa.
  • A hearing loop at the reception, enabling wireless connection to hearing aids.
  •  The entrance features curb highlights for visual impairment accessibility.
  • Wide corridors comply with standards allowing access for wheelchair users.
  • An electric elevator connects between the corridor and the pool complex area, eliminating the need for stairs.
  • Safety railings on stairs leading to the spa pool area.
  • A mechanical lift for safe entry into the spa pools, with safety railings for each pool.
  • Accessible restrooms with grab bars, accessible-height sinks, and mirrors.

Hotel Restaurant

  • The sidewalk leading from the hotel to the restaurant is wide, with curb transitions that accommodate visually impaired individuals and are step-free.
  • The restaurant restrooms are accessible with very wide corridors, including accessible-height sinks, mirrors, and toilets with grab bars.


For Guests Arriving by Light Rail 

The nearest light rail station is “Central Station,” providing convenient access to the hotel with a short walk.

For Guests Arriving by Bus 

The closest bus stop is at “Maple Street & 5th Avenue,” which is part of the local bus route 21, offering easy transportation options to our hotel.

For any requests, please contact the hotel in advance, and we will accommodate your needs as much as possible. 

*EXTRA : In case you have few customer facing locations

Simple Hotel Mississippi

Parking Spaces

6 accessible parking spaces are available for both standard and high vehicles at the front of the hotel.

Accessible Entrance 

Accessible entrance available to the main building and all facilities.

Accessible Elevator 

Connects all levels within the hotel.

Accessible Accommodation Units 

6 accessible units available: Rooms #702, #710, #717, #718, #719, #720. Room #710 is connected to an additional room.

Swimming Pool 

Assistance for water entry available.

Hearing Aid Assistance 

Induction loop system at service desks. Hearing aid systems, including a phone, personal wireless aid, and alert system, are available at the reception.

Accessible Restrooms 

On the entry level, near the pool.

Adapted Seating 

In the dining area and lobby.

Simple Hotel Kentucky

Parking Spaces 

Public parking lots nearby; no hotel-dedicated parking.

Accessible Entrance 

Street-level accessible entrance to the building.

Accessible Elevator

Connects all floors.

Accessible Accommodation Units 

3 accessible units: Rooms #106, #204, #304.

Swimming Pool 

Pool floor not accessible; engineering exemption due to preservation designation.

Hearing Aid Assistance 

Induction loop system at service desks. Reception can loan a hearing aid system, including a phone, personal wireless aid, and alert system.

Accessible Restrooms 

At level -1.

Adapted Seating 

Available in the dining area and lobby.


We warmly welcome feedback from our users. If you encounter any specific accessibility issues while browsing our site, we would appreciate receiving feedback.

For those who require information in an alternative format, please let us know your preferred format, and we will do our best to accommodate your request.

Accessibility Coordinator at Simple Hotel

  • Name: [Coordinator’s Name]
  • Phone: [Coordinator’s Phone Number]
  • Email: [Coordinator’s Email Address]

We aim to respond to feedback within 5 business days.

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